Vizada - Reminder: Inmarsat Satellite Repositioning to begin in January 2009

19.12.2008

Reminder: Inmarsat Satellite Repositioning to begin in January 2009

In an effort to optimize the network and achieve global I-4 coverage, repositioning of the I-4 satellite will begin when the new I-4 F3 satellite enters service on 7 January 2009 at 98 degrees West, covering the Americas.

Inmarsat is committed to making every effort to minimize impact on customers. However, the repositioning will require two service outages affecting a small number of broadband and satellite phone service users in two limited geographical areas:

I-4 F2: 7 January - 6 February 2009
• BGAN - in Iceland, Ireland and parts of West Africa, the UK and Greenland
• FleetBroadband - in a narrow strip of the east Atlantic Ocean
• SwiftBroadband - in a narrow strip of the east Atlantic Ocean

I-4 F1: 6 - 24 February 2009
Service outage in parts of Asia-Pacific for: BGAN, FleetBroadband and SwiftBroadband.

Customers using the BGAN service will have to point antennas to the new satellite location after the repositioning of each satellite has been completed. Older BGAN terminals may also need an upgrade.

FleetBroadband and SwiftBroadband terminals should re-point automatically to the satellite in its new location. However, some FleetBroadband terminals may require user intervention or software upgrades. Users of the BGAN LaunchPad should ensure they have installed the most up-to-date version.

For more information about the repositioning, please read the FAQ or go to www.inmarsat.com/coverage.

Vizada is committed to working with you to minimize any inconvenience for you and your customers. If you have any questions, your Key Account Manager and Vizada Customer Care are available to assist you.