Vizada Customer Care

Vizada Customer Care provides first-rate technical and business operations support in several languages. Operating 24/7, our teams are qualified to provide customer service and technical support across multiple satellite networks.

In the Americas
Tel: +1 301 838 7700 (worldwide)
Tel: 1 800 685 7898
(toll free number for North America)
Fax: +1 301 838 7701
customercare@vizada.com

In Europe, MEA & Asia
Tel: +33 5 61 28 89 99 (worldwide)
Tel: 0 892 707 969
(end-users based in France)
Fax: +33 5 61 28 89 98
customercare@vizada.com

For specific questions and feedback, please fill out our email form.

What we can do for you
Vizada Customer Care can help you 24x7 with any services, terminals and Vizada Solutions^™ in the Vizada portfolio:

Immediate and continuous customer support.
Technical support and troubleshooting.
Activation/deactivation of terminals and SIM cards.
Administrative assistance: country-specific regulatory concerns.
Billing assistance: inquiries and referrals.
Guidance and tips.
Applications testing.
Hands-on demonstrations.
Training for all Vizada products and Vizada Solutions^™^.

Our Commitment
Vizada is dedicated to providing our customers with professional, timely and seamless support. Once a request has been registered (via email, telephone or fax), our aim is to assist you as soon as possible or within a 4 hour period. For questions requiring the expertise of our Technical Support team (level 2), our goal is to deliver support service within 48 hours.